Job Description

ANNOUNCEMENT OF EMPLOYMENT OPPORTUNITY

Victim Advocate

(Grant Funded)

Police Department

Hiring Pay Range: $22.07 to $27.59 per hour

FLSA Status: Non-Exempt

Pay Grade: 106

Full Pay Range: $22.07 to $33.11 per hour

Deadline to Apply: 10/16/2025

Benefits Summary:

Major Benefits for Full-Time Regular Employees:

• A diverse range of complimentary mental health and wellness services is available, including an Employee Assistance Program, a free subscription to Calm, and health coaching.
• Paid time off up to 20 days in first year of employment
• 10 paid holidays and 1 floating holiday per year
• Free employee only coverage for medical, dental, vision, short-term disability, and life insurance
• Free family coverage for select medical and dental plans
• Pension and long-term disability through Arizona State Retirement System, click here for more details
• Supplemental benefits such as deferred compensation plans and additional life insurance

Position Summary:

Provides support in the daily operations of the Victim Services Unit; advocates for victims of crime; provides support services for victims of crime; and serves as a liaison between victims of crime/witnesses to crime to the criminal justice process/system.

Essential Duties:

• Coordinates and works with law enforcement, the City Prosecutor's office, City Court, outside agencies, and victims of crime; conducts interviews with victims.
• Assists victims in completing petitions for court orders in securing protective orders and with filing compensation claims.
• Accompanies victims to shelters and/or court; informs them of their constitutional and statutory mandated Crime Victims' Rights.
• Compiles data and reviews related reports and correspondence related to the Victim Services Unit.
• Coordinates with community agencies and resources on behalf of Victim Services Unit to obtain services such as legal aid, counseling, shelter, emergency financial help, and employment.
• Serves as a liaison for witnesses and victims throughout the criminal justice process; provides emotional support.
• Documents and manages case files.
• Keeps accurate statistical records of victim contacts.
• Conducts SART/IMT and YC-CCRT case reviews
• Participates in community events to promote services and resources.
• Attends mandatory training programs.
• Trains volunteers and matches to task.
• Maintain regular attendance.
• Performs other duties as assigned.

Primary/Backup handler of an Emotional Support Facility Canine assigned to the Victim Services Unit. Those duties include:

• Attending and passing a qualified Canine Handler Certification course
• Maintaining the canine's wellbeing (food, grooming, veterinarian visits)
• Housing the canine at employee's residence on days assigned the canine
• Responding with the canine to traumatic scenes, functions with victims of crimes, Department and Grant approved presentations/functions, and other City Departments.

Qualifications:

Education and/or Experience:

High school diploma or GED is required. A degree in Social Work, Criminal Justice, Counseling, Psychology, or a closely related fie ld is preferred, but not required ; two (2) years of experience working or interning/volunteering in the field of criminal justice, social work, crisis intervention, victim advocacy, or case management; or any equivalent combination of education, experience, and training which provides the knowledge and abilities necessary to perform the essential functions of the position.

Licensing, Certification, and Other Requirements:

Possess a valid Arizona driver's license.

Employee Core Beliefs

City of Prescott employees should seek to uphold the City's core beliefs throughout their day-to-day business and with every customer they come in contact with, both internal and external. Our core beliefs are: Act with Integrity, Work as a Team, Have Personal Commitment and Loyalty, Solve Problems, Take Pride In Excellent Results, High Level of Productivity and Being Nice.

Knowledge, Skill and Abilities:

• Knowledge of criminal justice system, policies, and procedures.
• Knowledge of methods and standard practices for Crime Victims' Rights, assistance, and crisis intervention.
• Knowledge of the Arizona Constitutional Amendment giving victims' rights.
• Knowledge of case management record keeping practices and procedures.
• Knowledge of community resources available in various situations including social services agencies, their locations, and their referral acceptance information.
• Skill in communicating, both verbally and in writing.
• Skill in using a personal computer and related software.
• Skill in making public presentations.
• Skill in developing and presenting informational and educational programs.
• Ability to be sensitive to the needs of crime victims.
• Ability to establish rapport with people of various ethnicities and socio-economic backgrounds.
• Ability to maintain confidentiality of victim information obtained in accordance with Arizona Revised Statutes.
• Ability to apply logic in a multi-tasking environment.
• Ability to comprehend and process new information quickly and accurately.
• Ability to perform duties and responsibilities independently.
• Ability to prepare clear and concise reports.
• Ability to maintain records and findings, documents, correspondence, and related files and records.
• Ability to respond to citizen requests in a courteous and effective manner.
• Ability to establish and maintain effective professional working relationships with law enforcement officers, community organizations, other City employees, state and local elected officials, and the public.
• Ability to deal with difficult people.
• Ability to listen.
• Ability to follow detailed written and verbal instructions.

Physical Demands And Working Conditions:

• Work is performed primarily in a standard City office environment and courtroom setting with some exposure to difficult and challenging personal circumstances.
• Possess sufficient personal mobility, flexibility, and physical reflexes to perform job duties.
• Safely lifts to 20 pounds and can sit and work at a keyboard for an extended period of time.
• Possess capability to reduce exposure to risk in working with hostile, resistant, and unstable persons.
• Possess clarity of speech and hearing permitting ability to discern verbal instructions and communicate effectively on the telephone, in person, and in writing.
• Work is performed dealing with crisis situations that require making major decisions involving people, resources, and property, such as safe, secure, and stable work environment).

Successful candidate will receive a post-offer, pre-employment background screening to include:

• Drug screening
• Motor vehicle records check
• Criminal background screening

City of Prescott Contact Information

201 N. Montezuma Street, Suite 303

Prescott, AZ 86301

Email: hr@prescott-az.gov

Website:

Phone: 928-777-1410 / Fax: 928-832-1222

When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the selection process. In accordance with A.R.S. 23 - 493, this position has been identified as "Safety Sensitive". The City of Prescott is an Equal Employment Opportunity employer.

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